E-Participation Policy

Introduction

The Saudi Energy Efficiency Center (SEEC) places great importance on e-participation as it serves as a channel for expressing opinions. SEEC’s e-participation policy aims to encourage and empower stakeholders to actively engage in decision-making processes and communicate with the Center on matters related to energy efficiency.
It also provides an opportunity for all segments of society, relevant parties, and stakeholders to participate in discussions and interact on topics concerning energy efficiency. Through this mechanism, individuals can submit their views, feedback, comments, and suggestions, as well as participate in online surveys — all with the goal of improving and enhancing the services provided by the Center.

  1. •Enhancing communication and interaction between SEEC and all segments of society and other entities.
  2. •Encouraging active participation in the development and implementation of energy efficiency policies and programs.
  3. •Promoting transparency regarding information of interest to beneficiaries in the field of energy efficiency.

Available E-Participation Channels

SEEC provides multiple channels to receive feedback, ideas, and suggestions from beneficiaries, including:
• The “Contact Us” form on the official website.
• The Tafaul & Istibyan platforms.
• Official social media accounts.
• The Unified Contact Center.

E-Participation Terms and Guidelines

To ensure a safe and constructive e-participation environment, all beneficiaries are kindly requested to adhere to the following:

  1. •Respect the laws and regulations of the Kingdom of Saudi Arabia.
  2. •Submit contributions objectively, using polite and clear language.
  3. •Refrain from sharing personal information or contact details.
  4. •Do not use e-participation channels to post unauthorized advertisements or promotional content.
  5. •Avoid insults, offensive language, incitement, or any statements that violate public morals.
  6. •Commit to providing accurate information and avoid spreading rumors or unreliable news.

Mechanism for Handling Contributions

• Receiving contributions: All contributions are received through the designated channels.


• Review and evaluation: Submissions are reviewed to ensure compliance with the policy and outlined guidelines.


• Engagement and response: Feedback is addressed, and valuable contributions are considered in improving services and initiatives.


• Publication or archiving: SEEC reserves the right to publish appropriate contributions or archive them for use in development reports and decision-making processes.

For comments and suggestions

For any inquiries or comments , please fill out the required information.

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